Terms of Service
Last updated: September 28, 2026
These terms govern your use of primeloom.com (the "Site"). By using the Site you agree to them. Use of Primeloom software and professional services is governed by separate written agreements, which control if they conflict with these terms.
Use of the Site
You may use the Site for lawful purposes and in accordance with these terms. You agree not to interfere with the Site's operation, attempt unauthorized access, or use automated means to extract content beyond what is permitted by our robots directives.
Intellectual property
The Site, including text, graphics, logos, product names such as the observability platform and the integration engine, and software, is owned by Primeloom or its licensors and protected by intellectual property laws. You may not reproduce or distribute Site content without written permission, except for personal, non-commercial reference.
Product information
Product descriptions, capabilities and plan details on the Site are provided for general information and may change. Specific commitments, including service levels, are set out in customer agreements and order forms.
Third-party links
The Site may link to third-party sites. We are not responsible for their content or practices.
Disclaimer and limitation of liability
The Site is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Primeloom is not liable for indirect, incidental or consequential damages arising from use of the Site.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes will be resolved in the state or federal courts located in Harris County, Texas.
Changes
We may update these terms from time to time. Continued use of the Site after changes constitutes acceptance.
Contact
Questions about these terms: business@primeloom.com or (713) 494-7217.
